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Countries such as Russia, Belarus, Kazakhstan, Viet Nam, Israel, Canada, Thailand, the Philippines, Saudi Arabia, U.A.E., Indonesia and Australia have implemented tax-inclusive delivery without additional customs duties. In order to ensure that each customer can enjoy the most accurate service information, we strongly recommend that you consult our customer service channel for the latest shipping details and any special circumstances that may exist before placing an order. We look forward to communicating with you and providing you with detailed answers and assistance.

Parameters

Basic parameters
Operating System: Windows 11 Home
processor
CPU model: U5 225H processor
display screen
Screen size: 14.5 inches
Display ratio: 16:10
Screen resolution: 3072 x 1920
Color gamut: DCI-P3
Screen refresh rate: 120Hz
Storage devices
Memory capacity: 32GB
Memory type: LPDDR5x
Memory frequency: 8533MT/s
Hard disk capacity: 1T
Hard drive type: M.2 2242 PCIe Gen4 SSD
Multimedia equipment
Camera: FHD 1080p/IR camera
I/O interface
Data interface: 1 x Thunderbolt 4, 1 x full-featured USB 3.2 Gen2 (10Gb/s); 2 x USB3.2 Gen1； 1 x USB2.0 (hidden); 1 x HDMI 2.1 TMDS； 1 x RJ45； 1 x Micro SD card reader (SD/SDHC/SDXC); 1 x TGX graphics docking station
Video interface: HDMI 2.1 TMDS
Audio interface: 2-in-1 interface for headphones and microphones
Other interfaces: SD card slot
Enter the device
Keyboard Description: Backlit keyboard
appearance
Weight: 1.5-2.0Kg
Length: Approx. 322mm
Width: Approximately 228mm
Thickness: Extremely thin and light (15mm-17mm)

*Product details belong to Ultra5 225H processor configuration laptops. Details are for reference only. For specific parameter configurations, please contact customer service

Shopping tips

1. Language and Systems
The original keyboard and system language of this product is Windows 11 Home, Chinese. We will modify your operating system to the global version before shipping. Therefore, we need to open the box and install the genuine global version of Windows 11 for you, please note!! If you have any special language requirements, or need to install Windows Pro, please contact our customer service in advance and let us know your needs, we will be happy to help!

2. About the keyboard issue
The original product is an English keyboard layout. We can provide you with keyboard stickers from different countries, but the keyboard layout cannot be modified, please understand!

3. About warranty service
This product comes with one year warranty (only factory quality problems).If there are any quality problems during use, please don't worry, please leave us a message first, we will provide you with a solution. Will help you apply to contact after-sales service.

4. About purchases
Before placing an order, please be sure to check the parameters of the product in detail. We do not offer returns or refunds due to configuration issues caused by personal selection errors. We hope you have a pleasant shopping experience. If you have any questions, please feel free to contact customer service and we will be happy to serve you.

5. Dear friends! Installing the global version of the system will uninstall the original Office, and the product does not contain Office. We do not provide office services.

6. This product is a high-value product. Our technicians will fully inspect the product for some manufacturing defects or factory failures, and only after making sure that there is no problem with the product, we will arrange the shipment for you. After you receive this product to activate the system, we do not support returns if it is not a quality issue with this product itself. Thank you for your understanding

After-sales service policy

1. This product is expensive, please check the packaging carefully before signing. If you find that the shipping is damaged or the product does not match, even if the outer box is not damaged, please check and record the unpacking video as soon as possible. We'll use this video as a basis for dealing with the problem.

2. This product comes pre-installed with Windows 11 Global Edition. After activating the system, non-quality problems do not support returns and exchanges. Please understand that the system is a one-time activation product.

3. If you find quality problems within 15 days after you receive the goods, you can contact us to provide return and exchange services. If it is more than 15 days after receiving the goods, we provide one year official warranty service (only support China warranty service), and do not accept any form of return and refund service. Thank you for your understanding

4. Buyers are required to pay customs duties on the purchase of this product. Tariff policies vary from country to country, so we don't know exactly how much. You can check with your local customs office